Shipping & Returns

FREE STANDARD SHIPPING ON ORDERS WITHIN NEW ZEALAND & AUSTRALIA

Shipping

All orders are picked up directly from the Xavier Napoleon workshop using NZ Post. Please choose your delivery address wisely, as an accurate shipping address will help ensure the safe arrival of your order. You can expect an email with tracking details once your order has been shipped. 

The customer assumes responsibility for additional charges on rejected packages. If you have any concerns or changes to make to your shipping details please contact us and we will do our best to accommodate your requests. The customer may cancel their order within 24 hours, no later.

International Shipping

International shipping rates are calculated at checkout.

Returns
Leather is a natural product and variations between each hide is common. However Xavier takes every care to provide items as close to imagery as possible. We do not accept returns if you change your mind but will honour our warranty if there is a defect in the product.

XAVIER NAPOLEON is not responsible for lost, stolen, or mis-delivered packages.